Usability Evaluation

There are generally three types of usability evaluation methods: Testing, Inspection, and Inquiry.

In Usability Testing approach, representative users work on typical tasks using the system (or the prototype) and the evaluators use the results to see how the user interface supports the users to do their tasks. Testing methods include the following:

In Usability Inspection approach, usability specialists -- and sometimes software developers, users and other professionals -- examine usability-related aspects of a user interface. Commonly used Inspection methods are:

Here, usability evaluators obtain information about users' likes, dislikes, needs, and understanding of the system by talking to them, observing them using the system in real work (not for the purpose of usability testing), or letting them answer questions verbally or in written form. Inquiry methods include:

Ask usability advisor about recommendations for usability evaluation methods for your project needs.

Extra: find a usability expert near you!

Usability Evaluation & Software Development Cycle. See how different usability evaluation methods can be used at different stages of software development life-cycle.

Cost of Usability Evaluation Methods
Find out how much it costs to run these usability evaluations.
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Google News on Usability

A Useful Experience: Why Usability Is Essential To UX Design - Forbes

How to Design a Comprehensive EHR Usability Assessment -

Q&A: Study to evaluate usability of a prep-free colon cancer screening tool - Healio

Oracle HCM Adds Features, Focuses on Usability - HCM Technology Report

Amazon’s streamlines DSP usability as it continues ad biz ramp up - MarTech Today

Linux Gaming: Usability And Performance Across 9 Distros [Introduction] - Forbes

Pippin Barr's Blog - The unusable usability of ancient Greek punishments - Gamasutra

Spurned Lawmakers Press IRS Again on Form 1040 Usability Data - ThinkAdvisor

The new Planmeca Romexis® 6.0 highlights usability and streamlines workflows - BioSpace

Apple's 'iPhone can do what?' site refresh highlights privacy, usability, and entertainment [u] - AppleInsider

  • This Web site was originally developed when I was a summer intern at the Human Factors group of US WEST, with the help of Pawan Vora.
  • The way to classify usability evaluation methods into testing, inspection, and inquiry, and the description of some techniques, are borrowed and used with permission from the Usability Methods Toolbox by Mr. James Hom.