Usability Evaluation

There are generally three types of usability evaluation methods: Testing, Inspection, and Inquiry.

In Usability Testing approach, representative users work on typical tasks using the system (or the prototype) and the evaluators use the results to see how the user interface supports the users to do their tasks. Testing methods include the following:

In Usability Inspection approach, usability specialists -- and sometimes software developers, users and other professionals -- examine usability-related aspects of a user interface. Commonly used Inspection methods are:

Here, usability evaluators obtain information about users' likes, dislikes, needs, and understanding of the system by talking to them, observing them using the system in real work (not for the purpose of usability testing), or letting them answer questions verbally or in written form. Inquiry methods include:

Ask usability advisor about recommendations for usability evaluation methods for your project needs.

Extra: find a usability expert near you!

Usability Evaluation & Software Development Cycle. See how different usability evaluation methods can be used at different stages of software development life-cycle.

Cost of Usability Evaluation Methods
Find out how much it costs to run these usability evaluations.
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Google News on Usability

Usability Testing Tools Market Size, Share 2020 to 2025 Industry Overview, Growth, Revenue, Supply Demand and Shortage, Trends, Demand, Overview, Forecast Says - The RSFE News

Global Artificial Intelligence in Healthcare Market - Premium Insight, Competitive News Feed Analysis, Company Usability Profiles, Market Sizing & Forecasts to 2025 - Yahoo Finance

The Job of a Web Designer: Ensure Usability, Desirability and Utility in UX Design - News & Features

Mask confusion: Volunteers take to sewing machines, no consensus yet on usability - The Register-Guard

Improved Usability And Functionality Available In Latest GIS AtlasĀ® Professional Software Release - Textile World Magazine

SYSPRO Delivers Improved Usability and Performance in their Latest ERP Release - GlobeNewswire

Energy-harvesting design aims to turn Wi-Fi signals into usable power - MIT News

ACC House Call: Usability of Novel VTE Risk Score with Deepak Bhatt, MD - MD Magazine

Can knowing common search terms lead to better usability of electronic health records? - Kaiser Permanente Division of Research

SYSPRO delivers improved usability, performance in its latest ERP release - ITWeb

  • This Web site was originally developed when I was a summer intern at the Human Factors group of US WEST, with the help of Pawan Vora.
  • The way to classify usability evaluation methods into testing, inspection, and inquiry, and the description of some techniques, are borrowed and used with permission from the Usability Methods Toolbox by Mr. James Hom.