There are generally three types of usability evaluation methods: Testing, Inspection, and Inquiry.
In Usability Testing approach, representative users work on typical tasks using the system (or the prototype) and the evaluators use the results to see how the user
interface supports the users to do their tasks. Testing methods include the following:
In Usability Inspection approach, usability specialists -- and sometimes software developers, users and other professionals --
examine usability-related aspects of a user interface. Commonly used Inspection methods are:
Here, usability evaluators obtain information about users' likes, dislikes, needs, and understanding of the system
by talking to them, observing them using the system in real work (not for the purpose of usability testing), or letting
them answer questions verbally or in written form. Inquiry methods include:
Ask usability advisor about recommendations for usability evaluation methods for your project needs.
Extra: find a usability expert near you!
Usability Evaluation & Software Development Cycle.
See how different usability evaluation methods can be used at different stages of software development life-cycle.
Cost of Usability Evaluation Methods
Find out how much it costs to run these usability evaluations.
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Google News on Usability
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Henry County Medical Center focused on EHR usability, secure messaging - Healthcare IT News
How Digital Usability Makes for Happier Members - Associations Now
Mobey Forum offers guidance on balancing M-Commerce security and usability - VanillaPlus (press release) (blog)
CMS chief medical officer: We must develop new skills for EHR usability and human-centered design - Healthcare IT News
AAPA EHR Toolkit Offers Best Practices for EHR Design, Usability - EHRIntelligence.com
Smart EHR Implementation Decisions Key to Usability Improvements - EHRIntelligence.com
Confirmit Adds Machine-Learning Power and End-To-End Usability Enhancements - MarTech Series
KLAS: 3 factors drive EMR usability - Becker's Hospital Review
Newly-Designed Physician EHR Notes May Improve EHR Usability - EHRIntelligence.com
- This Web site was originally developed when I was a summer intern at the
Human Factors group of US WEST, with the help of Pawan Vora.
- The way to classify usability evaluation methods into testing, inspection,
and inquiry, and the description of some techniques, are borrowed
and used with permission from the Usability Methods Toolbox by Mr. James Hom.