There are generally three types of usability evaluation methods: Testing, Inspection, and Inquiry.
In Usability Testing approach, representative users work on typical tasks using the system (or the prototype) and the evaluators use the results to see how the user
interface supports the users to do their tasks. Testing methods include the following:
In Usability Inspection approach, usability specialists -- and sometimes software developers, users and other professionals --
examine usability-related aspects of a user interface. Commonly used Inspection methods are:
Here, usability evaluators obtain information about users' likes, dislikes, needs, and understanding of the system
by talking to them, observing them using the system in real work (not for the purpose of usability testing), or letting
them answer questions verbally or in written form. Inquiry methods include:
Ask usability advisor about recommendations for usability evaluation methods for your project needs.
Extra: find a usability expert near you!
Usability Evaluation & Software Development Cycle.
See how different usability evaluation methods can be used at different stages of software development life-cycle.
Cost of Usability Evaluation Methods
Find out how much it costs to run these usability evaluations.
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Google News on Usability
Medical Groups Urge Federal Government to Strengthen Health IT Usability, Safety - The Pew Charitable Trusts
Office Design: Balancing Capability and Usability - Audio Visual News Network
Dell Boomi Delivers Security, Usability and Flexibility With Latest Release - PRNewswire
ONC focused on privacy and usability in new app-based healthcare ecosystem - FierceHealthcare
Veteran Tech VC: 'Fixing Wallet Usability' can help save us from Crypto Winter - GlobeNewswire
14 Usability Tools to Optimize Your Website - Practical Ecommerce
Google Dart 2.1 released with improved performance and usability - Packt Hub
Global Surgical Snare Market by Usability, Application and End-User - Forecast to 2023 - GlobeNewswire
3 EHR information-blocking tactics that can harm patients - American Medical Association
2-Day Workshop: Human Factors & Usability Engineering in the Development of Drug Delivery Products (London, United Kingdom - February 12-13, 2019) - ResearchAndMarkets.com - Associated Press
- This Web site was originally developed when I was a summer intern at the
Human Factors group of US WEST, with the help of Pawan Vora.
- The way to classify usability evaluation methods into testing, inspection,
and inquiry, and the description of some techniques, are borrowed
and used with permission from the Usability Methods Toolbox by Mr. James Hom.