Usability Evaluation

USABILITY EVALUATION METHODS
There are generally three types of usability evaluation methods: Testing, Inspection, and Inquiry.

TESTING
In Usability Testing approach, representative users work on typical tasks using the system (or the prototype) and the evaluators use the results to see how the user interface supports the users to do their tasks. Testing methods include the following:

INSPECTION
In Usability Inspection approach, usability specialists -- and sometimes software developers, users and other professionals -- examine usability-related aspects of a user interface. Commonly used Inspection methods are:

INQUIRY
Here, usability evaluators obtain information about users' likes, dislikes, needs, and understanding of the system by talking to them, observing them using the system in real work (not for the purpose of usability testing), or letting them answer questions verbally or in written form. Inquiry methods include:




Ask usability advisor about recommendations for usability evaluation methods for your project needs.

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Usability Evaluation & Software Development Cycle. See how different usability evaluation methods can be used at different stages of software development life-cycle.

Cost of Usability Evaluation Methods
Find out how much it costs to run these usability evaluations.
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Google News on Usability

Using Team-Based Approaches to EHR Usability, EHR Optimization - EHRIntelligence.com

EHR usability gets 'F' grade from nurses: 5 study insights - Becker's Hospital Review

Xsolla to Partner with IMVU's VCOIN to Expand Usability and Support the Metaverse for All Gamers and Creators - GlobeNewswire

Wix v WordPress: usability and reliability - MobileMarketing Magazine

Premiere Pro and Rush Update: M1 Compatibility (Rush) and Improved Usability (Premiere) - Y.M.Cinema - News & Insights on Digital Cinema - YMCinema Magazine

Chrome OS gets a handful of usability updates - Neowin

Usability Testing Service Market 2021 – Identify New Opportunities in Countries and Regions – NeighborWebSJ - NeighborWebSJ

Usability Testing Service Market – Regulatory Developments and Forecast to 2027 | Orient Software, TestingXperts, Crowdsourced Testing, TryMyUI, Userbob, On-Off Group - Clark County Blog

VA faces pivotal moment with EHR after months of lingering usability problems - Federal News Network

3 usability standards for web and mobile applications - Pirate Press


Notes:
  • This Web site was originally developed when I was a summer intern at the Human Factors group of US WEST, with the help of Pawan Vora.
  • The way to classify usability evaluation methods into testing, inspection, and inquiry, and the description of some techniques, are borrowed and used with permission from the Usability Methods Toolbox by Mr. James Hom.