Usability Evaluation

USABILITY EVALUATION METHODS
There are generally three types of usability evaluation methods: Testing, Inspection, and Inquiry.

TESTING
In Usability Testing approach, representative users work on typical tasks using the system (or the prototype) and the evaluators use the results to see how the user interface supports the users to do their tasks. Testing methods include the following:

INSPECTION
In Usability Inspection approach, usability specialists -- and sometimes software developers, users and other professionals -- examine usability-related aspects of a user interface. Commonly used Inspection methods are:

INQUIRY
Here, usability evaluators obtain information about users' likes, dislikes, needs, and understanding of the system by talking to them, observing them using the system in real work (not for the purpose of usability testing), or letting them answer questions verbally or in written form. Inquiry methods include:




Ask usability advisor about recommendations for usability evaluation methods for your project needs.

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Usability Evaluation & Software Development Cycle. See how different usability evaluation methods can be used at different stages of software development life-cycle.

Cost of Usability Evaluation Methods
Find out how much it costs to run these usability evaluations.
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Google News on Usability

Audit report finds city making slow progress on website accessibility, usability - Austin Monitor

The suitability and usability of a tool to assess contact status from COVIDÔÇÉ19 exposures in the workplace - John Wiley

Usability Assessment of Conversational Agents in Healthcare: A Literature Review - DocWire News

G&D Introduces New Multiviewing Tool to Combine Flexibility, Usability - Sports Video Group

CMS rolls out changes to Medicare website aimed at usability - FierceHealthcare

Emergency Telemedicine Mobile Ultrasounds Using a 5G-Enabled Application: Development and Usability Study - DocWire News

The Future of the EHR: Dr. David Feinberg on usability, interoperability, data, AI and value-based care - cerner.com

Usability of Bimodal Neuromodulation to Treat Tinnitus - The Hearing Review

Framework Methodologies For Medical Device Usability Engineering - Med Device Online

Coinbase Vastly Expands Wallet Usability With BNB Chain and Avalanche Integration - InvestorPlace


Notes:
  • This Web site was originally developed when I was a summer intern at the Human Factors group of US WEST, with the help of Pawan Vora.
  • The way to classify usability evaluation methods into testing, inspection, and inquiry, and the description of some techniques, are borrowed and used with permission from the Usability Methods Toolbox by Mr. James Hom.