Usability Evaluation

USABILITY EVALUATION METHODS
There are generally three types of usability evaluation methods: Testing, Inspection, and Inquiry.

TESTING
In Usability Testing approach, representative users work on typical tasks using the system (or the prototype) and the evaluators use the results to see how the user interface supports the users to do their tasks. Testing methods include the following:

INSPECTION
In Usability Inspection approach, usability specialists -- and sometimes software developers, users and other professionals -- examine usability-related aspects of a user interface. Commonly used Inspection methods are:

INQUIRY
Here, usability evaluators obtain information about users' likes, dislikes, needs, and understanding of the system by talking to them, observing them using the system in real work (not for the purpose of usability testing), or letting them answer questions verbally or in written form. Inquiry methods include:




Ask usability advisor about recommendations for usability evaluation methods for your project needs.

Extra: find a usability expert near you!



Usability Evaluation & Software Development Cycle. See how different usability evaluation methods can be used at different stages of software development life-cycle.

Cost of Usability Evaluation Methods
Find out how much it costs to run these usability evaluations.
Books: Visit the ...


Search for books:
Search Now:
In Association with Amazon.com


Google News on Usability

-his RSS feed URL is deprecated

Functionality, usability cited as barriers to adoption of caregiver ... - MedCity News

What's All This Usability Stuff, Anyhow? - Electronic Design

How to test your app with real users - AndroidGuys

Samsung Pay updated with cleaner UI and improved usability - BGR India

ERP Usability Connects People And Processes - E&P

Potential FCC Restrictions Challenge Telehealth Network Usability - HITInfrastructure.com

Pew: EHR Usability Concerns May Still Impact Patient Safety - Health IT Analytics

EHR Documentation Burdens Bring Usability, Satisfaction Declines - Health IT Analytics

Collaborating for EHR Usability Improvements, Patient Safety - EHRIntelligence.com


Notes:
  • This Web site was originally developed when I was a summer intern at the Human Factors group of US WEST, with the help of Pawan Vora.
  • The way to classify usability evaluation methods into testing, inspection, and inquiry, and the description of some techniques, are borrowed and used with permission from the Usability Methods Toolbox by Mr. James Hom.